At Homoeo Wellness Centre, we are committed to providing quality homeopathic treatments and products. This Refund and Returns Policy outlines our guidelines regarding returns, refunds, and exchanges.
1. Returns Eligibility
We accept returns under the following conditions:
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The product is damaged or defective upon arrival.
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The wrong product was delivered.
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The product is unused, unopened, and in its original packaging.
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The return request is made within 7 days of purchase.
2. Non-Returnable Items
Certain items are not eligible for return, including:
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Opened or used homeopathic medicines.
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Personalized or customized treatment plans.
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Products purchased during promotions or discounts.
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Items beyond the return period.
3. Refund Process
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If eligible, refunds will be processed within 7-10 business days after receiving and inspecting the returned item.
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Refunds will be issued via the original payment method.
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Shipping fees are non-refundable unless the return is due to our error.
4. Exchange Policy
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Exchanges are available for defective or damaged items only.
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To initiate an exchange, contact us within 7 days of purchase.
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The replacement product will be shipped upon approval of the return.
5. How to Request a Return or Refund
To request a return, refund, or exchange, please follow these steps:
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Contact us at homoeowellnesscenter@gmail.com or +91 9682311854 with your order details.
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Provide clear images of the product and issue (if applicable).
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Await confirmation and further instructions from our team.
6. Changes to This Policy
We reserve the right to update this policy at any time. Any changes will be posted on our website with the updated effective date.
7. Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at:
Homoeo Wellness Centre
96-H BRS Nagar Durga Mata MAndir Ludhiana, 141001
+91 9682311854
homoeowellnesscenter@gmail.com
By purchasing from us, you agree to the terms outlined in this Refund and Returns Policy.